About Clutch:
We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. To learn more, visit clutch.ca.

About the role:
We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Last Mile Coordinator to join our Production Operations team. This role ensures the smooth, accurate, and efficient flow of vehicles through the production lifecycle while supporting operational coordination across Production, Last Mile, and vendor teams. You will help keep our production process on track, ensuring sold vehicles are prepared accurately and on time for delivery.

What you’ll do:

Track and update daily, weekly, and monthly production targets to ensure accurate visibility into performance
Monitor overall workflow and vehicle movement through all Production stages
Work closely with Production teams to maintain schedules, timelines, and status updates
Support daily team meetings with reporting, notes, and follow-up actions
Schedule vendor appointments, confirm booking timelines, and ensure vehicles move in and out of vendor queues promptly
Track vendor performance, turnaround times, costs, and escalate issues as needed
Verify vendor invoices for accuracy before submitting for approval
Maintain accurate and up-to-date records including MVI certificates, inspection reports, detail checklists, vendor invoices, and production work orders
Ensure all required documentation is complete for sold vehicles before handoff
Help maintain compliance with provincial regulations related to MVI, safety, and licensing
Prepare daily and weekly production summaries for leadership
Update unit status in all trackers, spreadsheets, and workflow systems (production boards, MVI trackers, vendor queues, etc.)
Identify discrepancies, data gaps, and operational delays and escalate proactively
Support communication between Production, Field Services, and vendors
Assist with scheduling, coordination, and administrative tasks to keep the production floor running smoothly
Manage supply inventory for the production office
Support cross-departmental needs during peak periods and workflow surges

What we’re looking for:

2–3 years of administrative support experience in a professional environment
Experience in automotive, production, manufacturing, or operational environments is an asset
Experience in project coordination or project management is an asset
Strong time-management skills with ability to prioritize tasks, meet deadlines, and adapt quickly in a fast-paced environment
Strong communication, organizational, and accurate data-entry skills
Proficiency with Slack, Google Suite, Airtable, Microsoft Office (Excel, Word, Outlook)
Experience with production, inventory, or workflow systems is an asset
High attention to detail with a proactive, solution-oriented mindset
Ability to work full-time with flexibility for overtime or adjusted shifts based on business needs
Able to pass a criminal background check and provide a clean driver’s abstract

Other items to note:
Communication: Clear and consistent updates with team members, vendors, and management
Problem Resolution/Analysis: Identify operational delays, documentation gaps, and workflow challenges and support efficient solutions
Customer Service: Support internal stakeholders with professionalism and follow-through
Team/Individual Contributor: Balance independent coordination with cross-functional collaboration
Working Conditions: On-site production environment with moderate physical effort and occasional lifting requirements

It’d be great if you have:

Previous experience in automotive production, logistics, or reconditioning environments
Experience with inventory management or production tracking systems
Familiarity with vendor coordination and operational reporting
Experience supporting fast-paced operational or production teams

Why you’ll love it at Clutch:

Autonomy & ownership – opportunity to build your process and influence the company at every level
Competitive wages with a guaranteed hourly rate and consistent full-time hours
Opportunity to work for an ambitious and fast-moving startup in the automotive space
Join a growing team where your contributions have direct impact

Benefits:

Opportunity for growth and advancement within the Production and Operations departments
Competitive compensation packages designed to attract and retain top talent
Comprehensive health and dental benefits starting on day one

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.