Market Associate
Job Description
At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.
What we do...
Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.
That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.
About the Sales Market Associate role...
The Market Associate is responsible for selling SiteMinder’s products to customers and completing business development activities in an effort to acquire new customers.
This is a junior-mid level role that gives you the opportunity to launch your career in the fast-growing hospitality technology sales space.
What you’ll do…
Source opportunities and canvass potential clients via cold calling and respond to all incoming product inquiries, referrals and leads in a timely and effective manner
Maintain regular contact with prospective clients and new accounts
Achieve sales KPIs and targets, finalising all sales in a timely manner
Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner.
Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins
Maintain accurate records of your business development activities on SiteMinder's CRM system
Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager
Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback
Coordinate and arrange client events, meetings and demos
Create and maintain client databases and mail lists
Continue learning about yourself and adding to your skill bank with our career growth, development and progression plans
What you have…
Candidates must be located in Bali or within commutable distance
You will be confident, personable and eager to successfully hit your sales goals
Eager to learn and takes on feedback constructively
Have a basic understanding of how to achieve sales targets and manage business development activities
Ability to work autonomously from home
Fluent verbal and written communication skills in Indonesian
Fluent verbal and written communication in English as it is necessary for communication with managers and colleagues
An aptitude and eagerness to learn our sales process and products
Experience using a CRM system is highly preferred but not essential
Our Perks & Benefits…
- Remote working model (from Bali)
- Mental health and well-being initiatives
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.
When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.