Senior Forward Deployed Engineer
Job Description
About the Role
Join an engineering team building AI-powered software for enterprise procurement. In this customer-facing role, you will work directly with procurement teams to understand their needs, develop solutions across the stack, and improve how AI features perform in real workflows.
What You'll Do
Work on-site with customer teams to understand their processes and turn broad requests into clear problems to solve.
Review AI conversations, logs, and execution traces to identify failure patterns and improve prompts, context, and tool use.
Turn recurring AI issues into evaluation cases in collaboration with the AI team.
Build product features, customer-data adapters, and integrations that connect enterprise systems and data sources.
Support deployments, observe how customers use your work, and iterate until it delivers value.
Bring repeated customer needs into reusable product and platform capabilities.
What We're Looking For
Typically 2+ years of experience shipping software for real users, with strong full-stack or backend foundations.
Production experience with TypeScript or Python, APIs, SQL, and relational databases.
Experience with enterprise integrations, LLM applications, or technical customer-facing work.
Ability to investigate system behavior using logs, traces, or conversation histories, and to improve software based on observed user behavior.
Experience with React, Next.js, or another frontend framework is useful, as is building integrations across systems.
Clear communication with users, IT teams, and engineers, plus the follow-through to support work after launch.
Compensation & Benefits
Competitive salary and meaningful equity are offered. Visa sponsorship is not available.
Location
This is an on-site role in Berlin, Germany, with travel and in-person customer work required.